Frequently Asked Questions
What are the payment?
We accept all major credit cards, including Visa, Discover, Mastercard, and American Express. We also offer the option to pay cash in store.
Can I return or exchange?
You may exchange for a different plushie of the same size from a different claw machine if available, unfortunately not the gachapon prizes. The plushie are only exchangeable while in store. Once it leaves the premise, it cannot be exchanged. We unfortunately do not accept refunds on the token exchange.
Do you offer Party packages?
Yes, we offer 2 packages for kids’ birthday parties or friends’ gatherings. Please click here when ready to book your party.
Do You have other gaming machines?
We offer a large selection of claw machines. We also offer Gachapon machines where you’re a winner every time.
Do you sell food/beverages?
Yes, we offer a wide selection of prepackaged snacks and beverages for our hungry customers.
Can I bring back my plushies for upgrades?
Sorry once the plushies leave the store, they are no longer upgradable.
How can I found out About new toys In stock?
Please follow us on our social medias to get updates on what we have in stock.
Need more information?
If you have any further questions or need more information, please don’t hesitate to reach out to us.
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Experience the joy of winning
✓ Exciting prizes to be won
✓ Fun for all ages